We do offer ship standard shipping on all orders within the Continental United States and Canada. We do currently ship or do business outside of the Continental U.S or Canada but special pricing will apply. Any country outside of the United States does not receive free shipping. All offers related to free shipping apply the United States only.
Within 24 hours of shipment, you will receive an emailed shipment confirmation and tracking information for your order. If there are any issues, an unlikely event, with your order you will be contacted by phone or email within 24 business hours.
We kindly ask that you clearly understand what you are purchasing prior to buying. Feel free to ask us any questions and we will help you find the right battery for your application. Because of this, returns will not be accepted.
If the wrong item was sent based on the customer order we will work with the customer to exchange the items and get it all corrected.
Late shipping does not qualify for return, the quoted ship dates are the best estimate based on manufacturing times, order confirmations, FedEx/UPS shipping times and other factors. We will do our best to get the product to your as fast and accurate as possible..
• Units requiring service, either warranty or otherwise, should be handled directly to the appropriate manufacturer.
• Returned merchandise requires an authorization number from the customer service department.
• Units requiring service, either warranty or otherwise, should be communicated to the AlliedLithium.com official manufacturers site.
Defective and DOA Products
Replacement and exchange inquiries must sent via email or phone within 5 days of receiving the defective product or they will not be considered.
Shipping Mistakes and Shipping Damage
In the event that we send you an incorrect product, or fail to ship your entire order, we will swiftly remedy the mistake at no cost to you. Additionally, we will work with you in the event your item is damaged by a freight company to quickly get you a replacement at no cost to you.
We do offer a 7 Year Limited Warranty on Allied Batteries. See full Allied Battery Warranty details here.